Sr. Analyst GTM Strategy & Operations
About Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.
At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.
Position Summary
Kaseya is looking for a Sr. Analyst Strategy, Planning, & Analytics to focus on strategic and operational initiatives impacting our customer base and customer-facing teams. The ideal candidate for this role is a strategic thinker with an operational bend; they love B2B tech and want to take a role in optimizing our growing business lines. They know how to utilize data-driven and AI-enabled insights to shape company priorities and inform decision-making across multiple teams and functions.
This role will support strategy for customer-facing functions, including New Customer Acquisition, Account Management, Marketing, and Product for the International Business. The role reports directly to the Snr Manager: International Strategy, Planning, & Analytics. This individual will help influence and drive the strategic direction of the company.
Key Responsibilities:
- Support and drive strategic and operational initiatives by developing data-driven insights and recommendations to improve revenue growth, customer acquisition, retention, and expansion across international markets
- Apply AI-enabled analytics and advanced techniques (e.g., predictive modeling, segmentation, automation) to enhance decision-making, forecasting accuracy, and GTM effectiveness
- Partner with cross-functional teams (Sales, Marketing, Product, Finance) and global counterparts to translate business problems into analytical frameworks and actionable outputs
- Build and maintain scalable reporting, dashboards, and performance tracking tools, incorporating automation and AI where appropriate
- Support pipeline analysis, forecasting, and strategic assessment of performance and optimisation opportunities (e.g., renewals, churn risk), identifying trends, risks, and opportunities across regions
- Lead or support project workstreams as needed, ensuring timely and high-quality execution
- Communicate findings clearly to stakeholders, including senior leadership, through structured presentations and reporting
Required Qualifications:
- 3+ years of experience in strategy, analytics, GTM operations, or similar roles within a SaaS or B2B technology organization.
Preferred Qualifications:
- MBA or graduate degree in a quantitative field a plus
- Strong understanding of recurring revenue business models; familiarity with B2B software strongly preferred
- Advanced analytical and modeling skills with the ability to work across multiple data sources; advanced Excel required
- Experience using reporting, visualization, or analytics tools to deliver business insights (e.g., Salesforce, Power BI, Thinkcell)
- Demonstrated experience applying AI / machine learning tools or techniques in a business context (e.g., forecasting, segmentation, automation, or insight generation)
- Strong financial and commercial acumen with the ability to apply a quantitative lens to strategic decisions
- Excellent communication and presentation skills, with the ability to translate complex analyses into clear, actionable insights and work collaboratively across functions
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.