Sr. GTM AI Engineer

Summary

Design and scale AI-powered Lead-to-Renewal workflows for LogicMonitor's hybrid observability platform, building AI copilots/agents, integrating Salesforce and the GTM tech stack, and automating forecasting, pipeline management, and customer success operations.

About Us:

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This position is located in Pune. You'll be working in a major tech center of Pune, India. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do:

LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!

We are seeking an innovative Sr. GTM AI Engineer to design and scale AI-powered revenue workflows that improve seller productivity, increase Gross Bookings, enhance customer engagement, and reduce churn.

You will partner with Revenue Operations, Sales, Marketing, Customer Success, Data, and IT to embed AI into every stage of the Lead-to-Revenue lifecycle—transforming manual processes into intelligent, automated workflows that drive growth and operational excellence.

Here's a closer look at this key role:

AI-First Revenue Operations

  • Design AI-powered Lead-to-Renewal workflows.
  • Automate manual GTM processes.
  • Build intelligent AI copilots and agents.
  • Scale repeatable revenue operations.

Accelerate Revenue Growth

  • Improve lead scoring and routing.
  • Prioritize accounts and opportunities.
  • Automate sales plays and account planning.
  • Increase pipeline conversion and velocity.

Enhance Customer Success

  • Predict churn and contraction risk.
  • Identify expansion opportunities.
  • Automate customer health insights.
  • Trigger proactive renewal workflows.

Engineer GTM Workflows

  • Build AI automation across Marketing, Sales, Customer Success, and RevOps.
  • Orchestrate lead, opportunity, and renewal processes.
  • Automate forecasting and pipeline management.
  • Deliver next-best-action recommendations.

AI & Technology Integration

  • Integrate Salesforce and the GTM technology stack.
  • Develop API and workflow automations.
  • Operationalize AI models and LLM capabilities.
  • Enable secure, scalable AI solutions.

Data & Analytics

  • Improve CRM quality and data governance.
  • Automate enrichment and deduplication.
  • Build AI-ready datasets.
  • Measure workflow performance and business impact.
What You'll Need:

Experience

  • 5+ years in GTM Engineering, Revenue Operations, Sales Operations, or Marketing Operations.
  • Experience supporting enterprise B2B SaaS organizations.
  • Proven success designing scalable revenue workflows.
  • Experience implementing AI-enabled automation.

Technical Skills

  • Salesforce administration and automation.
  • APIs, SQL, Python or JavaScript.
  • Workflow orchestration and no-code platforms.
  • Experience with Marketo, ZoomInfo, 6sense, Cognism, Qualified, Aviso, Gong, or Salesloft.

AI Expertise

  • Large Language Models (LLMs).
  • Prompt Engineering and AI Agents.
  • AI workflow orchestration.
  • Predictive analytics and automation.

Business Acumen

  • Lead-to-Revenue processes.
  • Forecasting and pipeline management.
  • Customer lifecycle and renewals.
  • SaaS metrics including ARR, ACV, NRR, Churn, and Gross Bookings.

Success Measures

  • Increase Gross Bookings and pipeline conversion.
  • Improve seller productivity through automation.
  • Increase forecast accuracy and pipeline visibility.
  • Reduce manual GTM effort.
  • Improve customer retention and expansion.
  • Accelerate AI adoption across the GTM organization.

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LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.

For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Notice Regarding Use of AI in Hiring

We use artificial intelligence tools to assist with reviewing job applications, such as matching skills and experience to job requirements. These tools support, but do not replace, human review. All hiring decisions are made by our recruiting and hiring teams. You may opt out of AI processing at any time, and your application will still be reviewed. To opt out, please contact us at [email protected].

By submitting your application, you acknowledge this notice.

Our goal is to ensure an accessible and inclusive experience for every candidate.

If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.

Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.

What this application asks

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