Sr Manager - Reporting and Analytics
- Analyze headcount attrition and productivity trends
- Automate and standardize reporting processes
- Develop customized reporting solutions and KPIs
- Ensure data accuracy, consistency, and integrity
- Lead reporting analytics and workforce planning
- Lead workforce specialists and reporting analysts
- Manage workforce planning forecasting and capacity planning
- Mentor and develop team performance and service quality
- Oversee report design development and delivery
- Oversee scheduling and resource allocation
- Partner with business stakeholders and leadership
- Provide advanced data analysis and insights