SRE DevOps Engineer

You will be responsible for ensuring the platform's scalability reliability and runtime efficiency. You will bridge development and operations and collaborate with engineering teams globally. In this role you will own production reliability, implement guardrails, manage deployment pipelines, lead rapid response during incidents, and improve observability and performance.

Responsibilities

• Production Reliability & Guardrails: Partner with the Platform Engineering team to implement reliability guardrails, ensuring applications running on AWS meet strict uptime and SLA requirements.
• CI/CD & Repository Management: Own the deployment pipelines and code management practices extensively via GitHub.
• Incident Management: Lead rapid-response troubleshooting during production incidents; conduct thorough blameless post-mortems to continuously harden our systems.
• Observability & Performance: Implement advanced monitoring, logging, and alerting systems to proactively detect and mitigate system anomalies.
• Cross-Border Collaboration: Act as a key technical bridge between our US operations and international engineering hubs, leveraging bilingual communication to streamline complex technical alignment.

Requirements

• Ecosystem Expertise (Must-Haves): Deep, practical experience managing application deployment and runtime environments on AWS, alongside master-level knowledge of advanced Git workflows and actions on GitHub.
• Core Toolkit: Strong proficiency in monitoring tools, log management, and scripting for quick triaging and troubleshooting.
• Ownership & Transparency: You are radically open, highly responsive, and communicative. You don't just clear tickets; you own the production environment's health end-to-end.
• Pressure-Resistance: High psychological resilience. You maintain a happy, positive attitude during smooth operations, yet feel a healthy, driving sense of urgency and laser-focus during high-stakes incidents.
• Bilingual Capability: Absolute fluency in Mandarin and English (verbal and written) is mandatory for effective technical alignment across our global teams.

Benefits

• Equity packages aligned with California market standards.