Staff Data Scientist - Search and Discovery
Company Introduction
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Role Overview
Search and Discovery
The Search and team is responsible for creating a world class search and discovery shopping experience for our customers, from “intent” based shopping to delighting the customer with serendipitous product discovery on every visit.
We are obsessed with optimizing the entire search customer journey, from query understanding and search relevance to personalized and category/mission aware search and recommendation experiences. We believe the experience of finding the right fresh groceries should be personal and different from shopping for a new laptop or your next pair of jeans. Search and Recommendations drive over 70% of product discovery for our millions of daily customers, so the scale and impact of our work is massive!
What You Will Do
- Own the Data Science function within a core pillar of Taiwan’s Search and Discovery org
- Analyze how customers interact with Coupang’s search results to determine how to improve customer experience and business performance
- Lead experiment ideation, design, measurement, and interpretation
- Build datasets to increase the speed and accuracy with which the team analyzes data
- Understand the nuances of ML ranking models, LLMs, and more to determine how our core search product can be optimized
Basic Qualifications
- 7+ years experience as a data scientist/analyst in customer-facing technology companies
- 3+ years of experience leading a data science/analytics team
- Expertise in experimentation and statistics
- Strong coding skills, including SQL and R/Python
- Experience with massive datasets, with an understanding of how to optimize data extraction
- Ability to communicate data concepts simply and succinctly to cross-functional team members, up to the C-suite
- Understanding of ML concepts, and how different model configurations affect model outcomes
- English fluency
Preferred Qualifications
- Experience in e-commerce and/or search
- Mandarin fluency
Recruitment Process and Others
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:
As published by greenhouse
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location
- LinkedIn Profile optional
- Coupang China * does not collect or use any personal information other than the types of information specified in this Consent. Please ensure that your resume does not include any personal information other than the types specified in this Consent. choose one
- 1. (Required) Name, contact information, email address, nationality, educational background, work experience, qualifications, national merit status (for special hiring program applicants only), relative’s name/relationship/team, and application history are collected and used for the following purposes: (i) to verify the applicant’s identity and qualifications, (ii) background and reference checks, (iii) for job application, (iv) to check application records and whether the applicant passed the hiring process, (v) to communicate with the applicant, (vi) to respond to requests and inquiries regarding hiring process, and vii) to prevent unfair hiring. Collected personal information are retained for 3 years from the notification of hiring result, and then deleted without delay. You may refuse to provide consent, but such refusal may prevent you from applying. choose one
- 2. (Optional) If you agree, the above information will also be collected and used for the purpose of year-round hiring, or provided to one or more of the following entities other than the one applicant applied for, including Coupang affiliate or subsidiary company* for the purpose of considering hiring for other similar positions. In this case, collected personal information are retained for 5 years, and then deleted without delay. You may refuse to provide consent, but such refusal may prevent the year-round hiring from progressing normally or may result in the restriction of opportunities in the hiring process of companies other than the one you applied. choose one
- 3. (Optional) As stated in #2, I agree to provide my personal information to Coupang affiliate or subsidiary company* for the purpose of considering hiring for other similar positions. choose one
- 4. (Optional) Coupang affiliate or subsidiary company* will send recruitment notifications through transmission media such as phone, email, and SMS using the contact information and email address based on the consent provided by you. choose one
- 5. (Required) If you consent to the above provision of the collected information to Coupang affiliate or subsidiary company for the purpose of considering hiring for other similar positions, your collected information will be transferred to whichever Coupang affiliate or subsidiary company* that the applicant applied to for the recruitment procedure, and the applicant’s information may be transferred overseas in the process. The personal information is transmitted using a secure method and is retained for the retention period specified in the required consent #1 in this form. If you wish to exercise any of your rights concerning your personal information based on the relevant law, you may make a request through the contact information at the end of this Consent. You have the right to refuse to provide consent, but refusal may prevent you from applying. choose one
- 6. (Required) Name, email address, position the applicant applied for, the entity the applicant applied to and nationality are provided to RISQ Group Consulting (Beijing) Co., Ltd. for the purpose of i) education verification, ii) qualification verification, iii) work experience verifications and reference checks, iv) identity verification to check whether the applicant is an internationally sanctioned individual, and v) background check against global media, list of global sanctioned individuals, list of transaction restricted individuals provided by the law enforcement or financial regulator authorities. Personal information is retained until achieving the purpose. You may refuse to provide consent, but such refusal may prevent you from applying. choose one
- 7. (Optional) I consent to reference checks on me within the following scope: Additional reference checks may be conducted on applicants who applied for a job at Coupang China and passed on-site interviews, and Coupang China arranges means to conduct reference checks. Coupang China may collect other personal information about you, including integrity information collected from public sources and the performance evaluation information collected from your former employer or colleagues. Such information may contain sensitive personal information. choose one
- 1. I understand that working with Relatives in the Coupang group of companies (collectively, the "Coupang Group") -- where they can influence each other’s work -- can potentially create conflicts of interest. Therefore, such a situation requires prior approval from the People Operations. In view of the above, I hereby confirm that I DO NOT have any Relatives working in any company within the Coupang Group or serving on the Board of Directors of any company within the Coupang Group; choose one
- - Name of Relative(s) 亲属姓名: optional
- - Relationship 与您的关系: optional
- - Working Org / Team 组织/团队: optional
- * Coupang China 酷澎中国 choose one · optional
- Document Policy choose one