Staff Technical Program Manager, Managed Intelligence

You will connect model engineering, IaaS, product, and data center operations to deliver a reliable and scalable managed inference platform. You will own multi-quarter release planning, model onboarding, inference optimization, production readiness, capacity planning, risk identification, execution frameworks, dashboards, and executive communication while driving alignment across technical stakeholders.

Responsibilities

• Own multi-quarter release planning and dependency governance
• Drive model version rollouts and inference optimization campaigns
• Manage SLA readiness for new GPU hardware
• Plan multi-tenant capacity
• Coordinate Model Engineering, IaaS, Cloud Foundations, Data Center Operations, and model providers
• Identify risks across model serving, reliability, capacity, and vendors
• Build execution frameworks and maintain real-time dashboards
• Plan model onboarding on new GPU generations
• Validate firmware, drivers, CUDA, ROCm, and inference commissioning criteria
• Drive alignment across engineering, product, and operations leadership

Requirements

• 7+ years of experience as a Technical Program Manager
• Experience owning complex programs across engineering and product organizations
• Knowledge of LLM inference and model serving
• Familiarity with batching, quantization, latency, throughput, and production cost tradeoffs
• Experience with multi-tenant systems, isolation, quota management, and SLA enforcement
• Familiarity with fine-tuning and alignment workflows
• Ability to build execution models where processes do not yet exist
• Exceptional executive communication
• Daily use of AI tools for program execution
• Experience driving cross-functional alignment without direct authority

Benefits

• Competitive compensation and equity packages
• Restricted Stock Units
• Paid time off
• Paid holidays
• Leave of absence programs
• Comprehensive health insurance
• Dental insurance
• Vision insurance
• Employer contributions to HSA account
• Paid parental leave
• Paid life insurance
• Short-term disability
• Long-term disability
• Professional development
• Tuition reimbursement
• Mental health and wellness support
• Commuter benefits
• Cell phone stipend
• 401(k) retirement plan with company match up to 4% of salary
• Volunteer time off
• Global travel insurance and emergency assistance
• Daily meals allowance
• Additional location-specific perks and programs