Store Operations Senior Manager- Workforce Management

Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview

General Summary:

The Store Operations Sr. Manager of Financial Operations is responsible for managing the store operations sales planning, sales exceptions, and operating statements (P&L) programs. It is a high visibility role requiring strong financial acumen and the ability to leverage historical data and predictive analysis.

Job Details

Duties & Responsibilities:

• Create accurate, equitable store-level sales plans accounting for historical exception events and future business impacts.

• Manage the quarterly sales plan exception process to appropriately adjust sales plans for uncontrollable events.

• Create store operations operating statements (P&Ls) to precisely measure store-level profitability and financial results.

• Create the annual budget for retail incentive and accurately manage the financial forecast.
• Manage and present projects related to store ops financial operations.
• Research inquiries from field leaders and provide prompt, informative responses.
• Provide leadership support, coaching and development to WFM analysts.

Knowledge, Skills and Abilities (KSAs):

• Strong financial acumen including knowledge of GAAPs and financial analysis.
• Strong proficiency in Microsoft Office Suite, including Excel, PowerPoint, and MS Project or Smartsheet.
• Expertise in MS Access, PowerBI, 1010data, PowerQuery, APT, and Windows automation techniques such as VBS and macros. Experience using enterprise financial software such as Oracle, Anaplan, SAP, or Lawson.
• Experience creating sales plans and P&Ls in a retail environment is a significant plus.
• Experience with employee incentive compensation programs in a retail environment is a significant plus.
• Excellent time management, prioritization and communication.
• Comfortable training and presenting to field leadership.
• Strong understanding of retail operations, preferably at a large chain of small format stores.

Qualifications

Work Experience &/or Education:

• Bachelor’s degree in business or other related field required, MBA preferred.

• Minimum of 5 years of experience in a sr. financial analyst or financial manager role managing budgets and forecasts.

• Retail operations management a plus.