Stove Sales
Provide direct customer service and support by selling HHT stoves and smoker grills and products. Complete sales orders, generate sales leads, make sales and follow-up calls. Attend trade shows and fairs. This position primarily focuses on the stove and smoker sales department, assisting throughout the entire store as needed.
Essential Functions/Duties:
- Sell merchandise and advise customers on merchandise price and features face to face and over the phone.
- Demonstrate product features, functions and accessories.
- Provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
- Compile/gather detailed information regarding stove inquiries from customers.
- Utilize sales order system when ordering stove merchandise.
- Responsible for receiving and displaying merchandise in accordance with specific established policies, procedures and standards. Accountable for department inventory.
- Answer telephones and handle routine customer telephone inquiries.
- Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of inventory and merchandise.
As Needed:
- Generate and follow up on sales leads.
- Travel to and work D&B Supply’s booth at trade events, State and County Fairs as D&B’s representative.
- Move material using appropriate material handling tools and equipment including but not limited to: by hand, hand truck, pallet jack, dolly, and/or operation of forklifts or other vehicles.
- Other duties as assigned by management, related to customer service, merchandising and handling of products.