Strategic Account Executive - Sweden - Retail

Manage strategic enterprise accounts across Sweden, focusing on retail and consumer brands. Identify conversational AI opportunities, lead complex sales cycles, create account strategies, advise senior decision-makers, and coordinate customer onboarding, deployment, and expansion.

Responsibilities

  • Build and manage a portfolio of strategic accounts across Sweden, focused on retail and consumer brands.
  • Identify conversational AI opportunities for retail customer engagement, contact center automation, and operational efficiency.
  • Lead consultative, multi-stakeholder sales cycles and build business cases translating AI voice technology into measurable business value.
  • Develop expertise in the conversational AI landscape, customer use cases, competitive solutions, and emerging trends.
  • Advise clients on generative AI, voice interfaces, conversational agents, virtual agents, IVR modernization, and in-app assistants.
  • Develop and execute account expansion strategies within the Swedish retail sector.
  • Partner with Customer Success, FDEs, and Solutions Engineering on onboarding, deployment, and expansion.
  • Educate C-suite and senior operations leaders on generative AI, voice interfaces, and conversational agents.

Requirements

  • 7+ years of quota-carrying strategic sales experience in SaaS or technology.
  • Experience selling to C-level and senior decision-makers at Swedish retail and consumer brands.
  • Proven success closing complex, multi-stakeholder sales cycles.
  • Established network in the Swedish retail landscape and strong executive presence.
  • Experience selling technical solutions to product and engineering leaders.
  • Understanding of enterprise procurement and legal processes in Sweden.
  • Comfort operating in an early-stage, high-growth environment.
  • Passion for voice and audio AI.
  • Native or full professional proficiency in Swedish.
  • Strong English proficiency.

Benefits

  • Annual professional development stipend
  • Annual social travel stipend
  • Annual company offsite
  • Monthly co-working stipend

See also

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