System Support Technician

Drive healthcare innovation through expert IT support.

Join Our Team at Cuyuna Regional Medical Center

At Cuyuna Regional Medical Center (CRMC), we're more than just a healthcare organization - we're a community dedicated to making a meaningful impact. For more than 60 years, we've been providing compassionate, high-quality care in the Greater Brainerd Lakes Area and beyond. Our team is driven by a shared commitment to excellence, innovation, and putting people first - both our patients and our employees. Whether you're on the front lines of patient care or supporting operations behind the scenes, you'll find a culture of collaboration, growth, and respect. If you're looking for a career where your work truly matters, we invite you to join us at CRMC and be part of something bigger.

A Day in the Life of a System Support Technician

The System Support Technician plays a critical role in ensuring the seamless operation of information systems at the Cuyuna Regional Medical Center. Responsibilities include installing and configuring computer systems, providing maintenance for hardware and software, and troubleshooting issues to ensure continuous system functionality. The technician collaborates closely with other departments to align technology solutions with organizational needs, enhancing operational efficiency and staff competency. They are also tasked with maintaining accurate documentation and training materials and providing essential training to staff on new systems and updates. The role requires managing multiple tasks simultaneously, often adjusting priorities in response to the needs of the facility and emergent IT challenges.

About the IT Support Department

Secure, Connected Healthcare

We ensure that the critical infrastructure behind healthcare at Cuyuna Regional Medical Center runs smoothly, securely, and without interruption. Our team specializes in networking, system reliability, and cybersecurity, keeping clinicians, administrators, and staff connected across multiple locations. From managing secure data flow and troubleshooting connectivity issues to optimizing hospital-wide networks, from ensuring that electronic health records are accessible in real-time to safeguarding hospital operations from cyber threats, we provide the framework that allows patient care systems to function seamlessly. If you want to play a vital role in supporting the technology that keeps healthcare moving forward, join us in IT Support at CRMC.

Ideal Candidate (What will make you a great fit!)

• Strong problem-solving skills
• Effective communicator
• Adaptable to changing technology
• Able to prioritize tasks
• Team player
• Resilient