Systems Administrator - Bank Operations

A Bank Operations Systems Admin is responsible for executing the critical technical tasks that are integral in the overall Bank Operations workflow. The incumbent will also provide a wide array of technical assistance with regards to 3rd party applications utilized in the support of paper check processing for Bank Operations and Retail locations.

System Administration:

• Monitor, analyze and resolve incidents for internal users.
• Escalate incidents to appropriate staff as necessary to ensure closure is completed in a timely fashion.
• Administrative and internal user support of 3rd party applications and respective hardware on a daily basis, including serving an on-call rotation for afterhours support.
• Administration of internal user access to 3rd party applications.
• Administration of internally developed processes.

Management

• Data transfers between differing systems.
• Data updates in various systems.
• Data manipulation

Minimum Qualifications

• Experience troubleshooting software, hardware, application access, or system-related issues.
• Ability to analyze issues, identify root causes, and escalate appropriately when needed.
• Working knowledge of Microsoft Excel and ability to perform basic data updates and reformatting.
• Ability to support internal users in a fast-paced environment and participate in an after-hours on-call rotation as needed.
• Must have access to a dependable personal vehicle and possess a valid driver's license, as driving between company locations is an essential function of this position.

Preferred Qualifications

• Experience in a technical support, systems support, operations support, help desk, or system administration role.
• Experience with third-party banking, operations, or check-processing applications.
• Strong understanding of Bank Operations business processes.
• Experience administering user access or supporting system permissions.

*In order to be considered, candidates must reside within the market area.