Systems Support & Administration – Account Management

We are seeking a detail-oriented and motivated individual to join our Account Management team to assist with Systems Support & Administration capacity. This entry-level role is focused on supporting the accuracy, structure, and integrity of customer data within our internal systems.

In this role, you will help ensure customer accounts are organized correctly and that teams across the organization can rely on accurate system data to support business operations. You will gain hands-on experience with business systems, data management, and cross-functional coordination within a global organization.

This is an excellent opportunity for early-career professionals interested in developing foundational skills in business systems, data governance, and operation support within a global company.

• Maintain and update customer account information within internal systems
• Support account structure updates, including:
  • Company hierarchies
  • Business unit alignment
  • Data corrections
• Assist in executing data quality processes to ensure accuracy, consistency, and completeness
• Respond to internal requests related to system access, account visibility, and data updates
• Partner with cross-functional teams to investigate and resolve data or system-related questions
• Document processes and develop clear, user-friendly job aids and instructions
• Support system enhancements by participating in testing and rollout activities\
• Track and manage updates using Microsoft Azure
• Build foundational knowledge of:
  • Account Management processes
  • Opportunity lifecycle concepts
  • System and data governance standards

• Bachelor’s degree in business, Supply Chain, Information Systems, or a related field (or equivalent experience)
• Strong attention to detail and comfort working with data
• Interest in systems, data management, or business operations
• Ability to manage multiple tasks and prioritize effectively
• Strong written and verbal communication skills and willingness to learn
• Basic proficiency in Microsoft Office tools (especially Excel)

Nice to Have (Not Required)

• Exposure to CRM systems (such as Microsoft Dynamics or Salesforce)
• Internship or coursework related to data, systems, or operations
• Familiarity with process documentation or workflow tools
• Awareness of emerging tools such as Microsoft Copilot or AI-driven productivity solutions.

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus