Tech Project Manager for Buy Now Pay Later

About the job

Term: 12 months
Location: West Bay, Doha, Qatar
Division: Cards & Payments
Reports to: Head of Product - Cards
Relevant experience: 10+ years (preferably in project management within traditional banking environments)

Mandatory requirements

• Strong payments technology
• Project management background with business orientation (Cards)
• Professional proficiency in English
• Experience in cards domain (debit, credit, prepaid) and BNPL solutions
• Knowledge of UAE/GCC regulatory frameworks for digital onboarding
• Immediately available

Purpose of the project

The techno-functional project manager will act as the interface between the Cards Product team and Technology team, ensuring seamless delivery of strategic initiatives such as BNPL card launch, One-Credential implementation, digital onboarding, and loyalty migration. This role demands a strong technology background combined with business acumen to drive projects to completion within aggressive timelines.

Key activities

Core responsibilities and accountabilities

• Project leadership: Manage end-to-end delivery of BNPL card and One-Credential projects, ensuring alignment with business objectives and technical feasibility. Oversee digital onboarding initiatives to enable instant credit card issuance. Drive loyalty platform migration and ensure operational readiness.
• Stakeholder management: Serve as the primary liaison between product, technology, compliance, and operations teams. Facilitate workshops to define requirements and solution design.
• Technical & business integration: Translate business requirements into technical specifications and ensure smooth integration with card issuance platforms, APIs, and fraud engines. Monitor compliance with KYC/AML and regulatory standards.
• Execution & governance: Develop and maintain project plans, risk registers, and governance documentation. Track milestones, manage dependencies, and escalate issues proactively.
• Testing & quality assurance: Oversee SIT, UAT, and certification testing for new features and platforms. Ensure robust performance monitoring post-launch.

KPIs

• Authorization rate uplift
• Digital onboarding time
• Loyalty migration success rate
• SLA adherence
• Incident mean-time-to-recovery
• Time-to-certification/launch

Knowledge and experience

• Strong technology background with proven ability to manage complex integrations
• Expertise in card issuance systems, BNPL solutions, tokenization, and digital onboarding
• Familiarity with loyalty platforms and migration strategies
• Excellent stakeholder management and communication skills
• PMP or equivalent certification preferred
• Tokenization and network tokens
• 3DS risk flows and fraud management
• GCC regulatory familiarity with cards and BNPL
• Full cards lifecycle knowledge (authorization clearing/settlement)
• EMV certification and scheme compliance basics
• Digital onboarding processes and API integration
• Disputes/chargebacks lifecycle

Mandatory skills

• Strong payments technology
• Project management background with business orientation (Cards)
• Professional proficiency in English
• Experience in cards domain (debit, credit, prepaid) and BNPL solutions
• Knowledge of UAE/GCC regulatory frameworks for digital onboarding
• Immediately available