Technical Program Manager, GCBP

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

At Google Cloud, we accelerate global digital transformation by delivering enterprise-grade solutions that leverage Google's technology and tools, empowering developers to build sustainably and scale efficiently. As a trusted partner to enterprises and organizations worldwide, we solve the most critical business challenges and unlock unprecedented growth.

GCBP (Google Cloud Business Platform) is the core engineering power engine behind Google Cloud itself. We are a highly collaborative, product and engineering organization responsible for the mission-critical applications and platforms that drive cloud marketing, sales, partner, support, finance, and other critical functions that help run our global business. Basically, we build and run the systems that power the business of Google Cloud.

This role offers an exceptional opportunity to deliver end-to-end solutions that bring the full channel of Google’s technical capabilities directly to the global stage. We operate at the active intersection of rapid execution and massive global impact.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $192000 - $278000 (USD) + 20% bonus target + equity + benefits

Learn more about benefits at Google.

• Implement communications standards across a portfolio of programs including executive and key partner communications.
• Establish a reliable and visible cadence for program reviews, decision-making, prioritization, and resource stewardship (effective deployment of machine and people resources) whereby improvements such as efficiency and utilization gains are measurable and the impact can be felt organization wide.
• Lead a governance structure that drives effective executive decision-making. Ensure governance structure effectively exposes and mitigates dependencies.
• Seek out and identify change management opportunities that increase program velocity and which affect multiple teams.
• Define/manage a program portfolio solving problems that target high business impact for the organization and product area.

Minimum qualifications:

• Bachelor's degree in a technical field, or equivalent practical experience.
  
• 8 years of experience in program management.
  
• Experience in technical program management within cloud infrastructure, enterprise support systems, or AI/Machine Learning product deployment.
• Experience with agile execution and manage sprint planning for multi-component engineering organizations.

Preferred qualifications:

• 8 years of experience managing cross-functional or cross-team projects.
• Prior experience working with Large Language Models (LLMs), Vertex AI, or conversational AI architectures.
• Deep technical understanding of the Google Cloud Support Platform (CSP), case routing, or CRM technologies.
• Exceptional leadership skills with a proven track record of acting as a catalyst for engineering delivery excellence.