Technical Project Manager

About the job

Term: 12 months
Location: Jeddah, KSA
Division: Retail Banking / Cards
Reports to: Head of Cards

Relevant experience

• Moneythor Personal Financial Management (PFM) system
• Project management, agile methodology
• Cards, loyalty, and digital banking

Mandatory requirements

• Experience of technical project management for cards, loyalty, or digital banking
• Knowledge of Moneythor PFM system
• Understanding of customer lifecycle, portfolio management, and loyalty

Purpose of the project

The Technical Project Manager will play a pivotal role in providing post-development support and implementing use cases for a cutting-edge Personal Financial Management (PFM) module on the Moneythor engine. This role requires a blend of technical acumen, strong business sense, and outstanding stakeholder management skills to drive the post-rollout support and integration of innovative PFM solutions.

Key activities

• Support client business team to prioritize PFM use cases through deep technical knowledge of product features and client technical capabilities
• Coordinate between client teams (business / IT / digital / info sec / data) on PFM-related technical requirements to ensure deployment progress
• Provide on-ground support to resolve specific technical challenges pertaining to integration with assets and/or tech partners
• Advocate and communicate the solution to the relevant stakeholders and propose roadmap changes if necessary
• Facilitate use case deployment according to set timelines in collaboration with third parties (if applicable)
• Provide full project management documentation and track timelines and deliverables for digital projects
• Actively and efficiently liaise with product and account management functions to provide feedback
• Risk management: identify potential project risks and develop mitigation strategies to minimize impact on project delivery
• Quality assurance: oversee testing and validation processes to ensure the PFM module meets business and technical requirements
• Continuous improvement: gather feedback post-implementation to refine use cases and improve the PFM module’s performance and user experience

Qualifications and expectations required

• BS degree in computer science or similar technical degree or equivalent practical experience
• Software project management experience; Moneythor knowledge is a plus.
• 8+ years of experience in IT / app development related operations
• Experience in a payments / banking environment is preferred
• Experience communicating and interacting with senior stakeholders in the bank for periodic updates
• Ability to multi-task in a fast-paced, deadline-driven environment
• English fluency required; Arabic preferred