Technical Support Specialist (EDI)

Manage and maintain all EDI Messages (ANSI and X12)

Error management on EDIFACT (ANSI/X12)

Deduction and correction of errors using AXWAY B2Bi tool; IBM MQ, MQ Explorer.

View, download and export logs from IBM Mainframe

Must be able to manage messages within Windows Network, Unix/Linux, mainframe. Coordinate with third party for message corrections.

Personal Attributes:
Strong teamwork and collaboration skills.
Basic or end to end knowledge in Shipping Life cycle.
Continuous learner who keeps up-to date with technology trends and best practices. Attention to detail and a passion for resolving complex technical challenges.
Additional Notes:
Preferably immediate Joining or a minimum of notice period. Ready to work in 24x7 shift, including night shifts.
Willingness to work in perennial night shifts
Ready to re-locate near office location in case staying away from office area

Bachelor’s degree.
A degree in computer science or a related topic would be an added advantage. Experience in 2nd level support for EDIFACT
Experience using AXWAY B2Bi tool Extensive hands-on experience in IBM MQ
Ability to use the MQ Explorer and also navigate using commands Experience working in IBM Mainframe
Understanding of the jobs running in the Mainframe machines Hands-on experience in Unix and z/OS platform
Ability to understand the shell scripts and modify (on need basis) Ability to understand the complex architecture
Good to have exposure in SSL certificates handling and implementation Good to
have experience in using JIRA, Confluence

See also