Technology Infrastructure Manager

We are seeking an experienced and growth-oriented Technology Infrastructure Manager to lead and evolve our infrastructure, endpoint management, cloud services, and technology operations as our organization continues to expand through organic growth and strategic acquisitions. This role is ideal for a technology leader who combines strong technical expertise with excellent communication, vendor management, and team leadership skills.

As a firm of over 300 employees with an active M&A strategy, we are looking for someone who has experience supporting medium-sized organizations and managing outsourced technology providers (MSPs). The successful candidate will play a critical role in ensuring our infrastructure remains secure, scalable, and aligned with business objectives while helping build the technology foundation for future growth.

Key Responsibilities

MSP Management & Technology Administration

• Serve as the primary relationship manager for our technology Managed Service Provider (MSP).
• Manage Microsoft licensing and ensure appropriate licensing compliance and optimization.
• Manage and optimize the organization's technology infrastructure, including cloud-based and hybrid environments.
• Administer and support Microsoft 365 services, including Intune, SharePoint Online, Entra ID (Azure AD), Teams, and Exchange Online.
• Oversee endpoint management and device compliance through Microsoft Intune.
• Ensure the availability, security, performance, and scalability of infrastructure services.
• Work with our MSP to optimize the management of employee technology equipment, including procurement, deployment, inventory tracking, refresh planning, and retirement
• Develop and maintain processes for onboarding and offboarding employees, ensuring that equipment and system access are managed effectively.
• Partner with cybersecurity stakeholders to implement and maintain security controls, monitoring, patching, and vulnerability management processes.
• Support audit, compliance, and risk management initiatives as needed to maintain our SOC 2 certification.
• Support continuous improvement initiatives across infrastructure and technology operations.

Mergers & Acquisitions Integration

• Assess infrastructure, security, applications, licensing, and technology risks associated with acquisition targets.
• Develop and execute integration plans for newly acquired firms.
• Coordinate technology consolidation efforts, including migrations, infrastructure standardization, tenant integration, endpoint transitions, and user onboarding.