Temporary PrEP Case Manager
At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission.
Job Summary
Under the direction of the PrEP Manager, the PrEP Case Manager provides case management style PrEP and PEP Navigation services to individuals seeking to use PrEP or PEP for HIV prevention. The PrEP Case Manager assists clients by doing basic PrEP and PEP education, assisting clients to obtain PrEP and PEP medication, supporting clients to make and keep medical appointments, reviewing client benefits, assisting clients to enroll in financial support programs, making appropriate referrals for support services and doing periodic check in to track the progress of a client’s PrEP journey. This position will also assist with our on-line PrEP services provided through MISTR. The position will provide telephonic case management style PrEP and STI Navigation services to individuals seeking those services through MISTR. This position will facilitate linkage to care for persons newly diagnosed with HIV and STIs through MISTR’s screening services. The PrEP navigator assists clients by providing information and connection to services to individuals wishing to engage in HIV prevention or treatment via MISTR.
Supervisory Responsibilities: None
Essential Duties/Responsibilities
- Provide PrEP and PEP education
- Provide PrEP and PEP navigation services
- Track client PrEP and PEP progress
- Provide detailed benefit review and analysis
- Help clients access PrEP and PEP financial support
- Support PrEP retention
- Support client PrEP medication adherence
- Help clients understand HIV and STI transmission and empowers them in their sexual health
- For anyone testing positive for an infectious disease, provide education and linkage to care
- Communicate information consistent with agency standards
- Establish positive community relations
- Access to patient protected health information required
- Remain well-informed of how to access community resources to help guide clients through these systems
- Maintain accurate and timely documentation of work
- Perform other job-related duties as assigned