JOB TITLE:	The Epicenter Manager	BACKGROUND:	Minor Safety
DEPARTMENT:	The Epicenter	FLSA STATUS:	Exempt
REPORTS TO:	Bear River Casino Resort General Manager	APPROVED ON:	TC: 02/19/26
SALARY RANGE	$52,000.00/annually ($25.00/hrly) to $72,800.00/annually ($35.00/hrly)

Tribal Preference will be given in accordance with BRBRR Act Relating to Employment

POSITION SUMMARY: Responsible for all facets of the operation including providing leadership for the delivery of great guest experiences, directing and supporting a team leaders and members and managing financial success for the property. Uses entrepreneurial skills to drive sales and return guest visits. Ensure the brand has excellent market reputation and visibility. Focus on top line growth with operating efficiency. Brand ambassador to the community comfortable with long range planning to ensure continued growth and success of The Epicenter.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Primary responsibility is ownership of the mission statement, business principles and values.
• Responsible for the sales and profit projections as identified.
• Directly supervise The Epicenter team to ensure they are in compliance with established policies and procedures.
• Provide operational and customer service training for employees at all levels.
• Create, prepare and submit reports on daily and monthly sales.
• Responsible for all activities that affect the revenue and costs of The Epicenter, including reporting these activities to the General Manager and to Tribal Council through departmental monthly reporting.
• Ensure all operating and quality standards are met.
• Responsible for Profit and Loss (P&L) reconciliation, problem analysis and solutions.
• Development of management staff to include developing a diverse, high-performance team by coaching, counseling and mentoring.
• Communicating effectively with the management team individually and collectively. This includes but not limited to; communications with the Finance Department, Marketing, General Manager as well as communications with all vendors.
• Responsible for member recruiting, hiring, training and development, discipline, discharge, and administering performance appraisals. Elevating issues as necessary and required.
• Ensure satisfactory maintenance, appearance, and condition of assigned facility to comply with security, safety, and environmental codes and ordinances.
• Create team member scheduling for labor management.
• All aspects of units cost control procedures.
• Interacts with guests and provides exceptional guest service.
• Maintain effective communications with the management team to ensure successful events/promotions.
• Responsible for safe operation of the facility and will address safety/security concerns as necessary
• Cross train in all Epicenter roles to provide back up as needed.
• Other duties may be assigned.

AUTHORITY/SUPERVISORY RESPONSIBILITIES: Shall provide direct management responsibilities to the leadership team at The Epicenter and indirect management responsibilities to all other Epicenter team members. This shall include, but is not limited to; implement training programs, scheduling, time keeping, evaluations, coaching, and disciplinary action.