UI/UX Designer

Company Overview

Ibcos Computers Ltd is the UK’s leading provider of Dealership Management Software to the Agricultural, Construction and Ground Care industries. We help Dealerships manage all areas of their business operations from parts and service, through to sales and finance, with innovative solutions to achieve their business objectives.

Job Overview

The UX/UI Designer will be responsible for designing intuitive, scalable, and high-performing user experiences for a modern AI enabled SaaS Dealer Management Platform. You will shape how customers interact with our platform, translating complex dealer workflows into simple, efficient, and visually engaging digital experiences. The role combines user experience (UX) research, flows, usability with user interface (UI) visual design, interaction patterns, and design systems.

Working closely with Product Managers, Engineers, and stakeholders, using an AI driven approach, you will ensure our platform delivers best in class usability, adoption, and customer satisfaction.

Key Responsibilities

• Conduct user research to understand workflows, behaviours, and pain points across dealer operations

• Identify opportunities where AI can augment or automate user tasks

• Develop user personas, journey maps, and behavioural insights that include human-AI interaction scenarios

• Analyse how users interact with both traditional UI and AI-driven features

• Define user journeys, workflows, and information architecture

• Design hybrid workflows where users collaborate with AI systems (e.g. recommendations, predictions, automation triggers)

• Translate requirements into user flows, wireframes, and interaction models

• Simplify complex business processes (e.g. service workflows, inventory, financials) into intuitive experiences

• Produce high-quality UI designs including layouts, components, and design specifications

• Ensure consistency across the platform through design systems and style guides

• Create accessible, responsive, and modern interfaces aligned to brand standards

• Using AI, create low- and high-fidelity prototypes to validate concepts quickly

• Conduct usability testing and iterate based on user feedback

• Partner with product teams to test assumptions and refine experiences

• Work closely with Product Managers, Developers, and stakeholders to align design with business goals

• Participate in backlog refinement, sprint planning, and design reviews

• Ensure seamless handoff and implementation of designs

• Contribute to sprint planning and iterative delivery cycles

• Continuously refine designs based on real-world feedback and usage data

• Actively participate in stand-ups, reviews, and retrospectives

• Monitor UX metrics (e.g. adoption, completion rates, churn drivers)

• Stay current with UX/UI trends, tools, and SaaS best practices

• Drive improvements in onboarding, usability, and overall customer experience
  

Qualifications Required

• Educated to Degree standard or equivalent and/or have equivalent work experience.

• A portfolio demonstrating UX/UI thinking, design process and visual design skills, developed through academic work, personal projects and/or early professional experience.
  

Experience Required

• Experience designing B2B and B2C SaaS applications

• Experience of conducting research, journey mapping and usability testing

• Producing prototypes using AI tools

• Maintaining a style guide to enforce UI/UX consistency across a suite of applications

• Familiarity with design and prototyping tools such as Figma

• Understanding of design systems, accessibility and responsive design

• Working knowledge of modern front-end UI implementation patterns, including familiarity with at least one CSS framework (e.g. Bootstrap, Tailwind CSS, Foundation).

• Awareness of component-based JavaScript frameworks (e.g. React, Vue, Angular), and how design decisions translate into reusable UI components.

• Strong attention to detail.

• Clear written and verbal communication skills including experience of communicating with customers.

• Comfortable working in an evolving, experimental AI-driven environment

• Ability to work independently on defined tasks within a collaborative, cross‑functional team.

Suitable for someone who

• Interested in AI and understand how it can be used to shorten the design and feedback loop.

• Has worked on UX/UI design in a previous role

• Is curious about front-end implementation and is enthusiastic for collaborating with engineers to turn designs into production-ready interfaces.

• Enjoys solving usability problems and iterating designs based on feedback.

• Is comfortable working closely with Product and Engineering colleagues.

• Takes ownership of defined design tasks and follows them through to delivery.