UX Research Analyst

Salary: $100k - $120k + super per annum

Randstad is currently working with an exciting client to find a UX Research Analyst. This is a full time permanent position based in Brisbane with WFH flexibility and free onsite parking.

Client: Insurance Company
Role: UX Research Analyst (permanent, full time)
Location: Brisbane with WFH flexibility and free onsite parking
Annual Salary: $100k to $120k + super

About the Role:
As a key member of a delivery team, the Research Analyst UX works closely with the UX/UI Designers, Digital Delivery stakeholders and other data specialists to provide key insights into the customer experience within the digital area of interest.

Key Duties:

• Conduct quantitative UX research, including surveys, analytics, A/B testing, and statistical analysis, across digital customer experience journeys.
• Evaluate complex information from large-scale datasets using advanced analytical techniques to identify key user behavior trends and patterns.
• Develop, execute, and manage end-to-end research initiatives with significant autonomy, adapting methodologies to novel and complex contexts.
• Translate complex research findings into clear, compelling narratives to communicate actionable insights effectively to diverse stakeholders and senior leadership.
• Collaborate with cross-functional teams to champion a "customer-led" culture and maintain consistency across online products and digital journeys.

The ideal candidate for this role will possess:

• Strong commercial acumen paired with excellent communication and senior stakeholder engagement skills.
• Proven expertise in applying comprehensive UX research principles, methodologies, and best practices (qualitative, quantitative, or mixed-methods).
• Hands-on experience using analytical tools and technical software for data manipulation, visualization, and deep-dive user data analysis.
• Demonstrated ability to solve complex, unique UX scenarios using sophisticated problem-solving techniques to uncover root causes.
• A creative, adaptive approach to research, capable of devising innovative solutions and varied testing approaches from day one.

Interested? Apply Now!

If you are a UX Research Analyst with experience in quantitative methodologies and user data analysis, we want to hear from you. Click "Apply Now".

Alternatively, please reach out to Sian for more information - [email protected]

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.