VIP Relationship Manager Taiwan
You will acquire and manage high-value clients in Taiwan, build long-term relationships, understand their trading and product needs, and drive growth in trading volume, assets, and revenue. You will advise clients on platform products, maintain a lead pipeline, coordinate customized solutions, track market trends, and share client and competitor insights.
Responsibilities
- Identify and acquire high-value clients through visits, events, communities, and referrals
- Qualify target clients and maintain a structured lead pipeline
- Build and maintain long-term client relationships
- Review client trading needs, capital scale, and product preferences
- Manage portfolio KPIs including AUM, trading volume, and revenue contribution
- Achieve monthly and quarterly performance targets
- Advise clients on spot, perpetuals, options, Earn, and structured products
- Gather client needs and coordinate customized solutions
- Track industry trends, competitor strategies, and new product types
- Share client feedback and competitive intelligence
Requirements
- At least 2 years of Web3 industry experience
- Hands-on experience with major exchanges, wallets, custody solutions, or DeFi products
- Strong communication, negotiation, and relationship-building skills
- Experience managing high-potential client relationships, client service, or account operations is preferred
- Basic understanding of financial markets, derivatives, and risk-return
- Clear KPI and results orientation
- Ability to use data to measure and manage performance
- Willingness to work at a high intensity and travel frequently
- Strong self-motivation and resilience
- Ability to work in Chinese and English
- Bachelor’s degree or above