Workers' Compensation Claims Manager

Division/Department: Workers Compensation

Full-time

Essential Duties and Responsibilities:

In this role, you will play a critical role in supporting individuals with injuries as they navigate through the process of obtaining Workers' Compensation benefits. This role will collaborate closely with clients, attorneys, and administrative law judges to ensure the best possible outcome for each case.

• Oversee the handling of a caseload of Workers' Compensation claims, ensuring that all cases progress smoothly and efficiently.
• Review case files and relevant medical records to prepare for hearings.
• Maintain Accurate and up-to-date client records in compliance with organizational and regulatory standards.
• Stay up to date with relevant Workers' Compensation laws, regulations, and policies.
• Offer compassionate and empathetic support to clients throughout the entire legal process.
• Maintain excellent communication with clients, providing updates on case progress and addressing any concerns or questions.
• Collaborate with clients to gather additional medical evidence and information that may strengthen their case.
• Collaborate closely with attorneys, paralegals, and legal experts to develop effective case strategies.
• Maintain detailed and accurate records of all client interactions, hearings and case developments.
• Follow ethical standards and confidentiality guidelines in all interactions and case management.