Most In-Demand Customer Success Skills · freehire
The most in-demand skills for Customer Success roles right now are ai, saas, salesforce — ranked across 18993 open postings.
Updated August 20, 2026
| # | Skill | Open postings | 30-day growth |
|---|---|---|---|
| 1 | ai | 2,456 | +2,456 |
| 2 | saas | 2,132 | +2,132 |
| 3 | salesforce | 1,298 | +1,298 |
| 4 | crm | 1,254 | +1,254 |
| 5 | cloud | 1,051 | +1,051 |
| 6 | automation | 906 | +906 |
| 7 | analytics | 859 | +859 |
| 8 | api | 622 | +622 |
| 9 | customer-retention | 498 | +498 |
| 10 | agentic-ai | 496 | +496 |
| 11 | customer-onboarding | 406 | +406 |
| 12 | sql | 406 | +406 |
| 13 | gainsight | 400 | +400 |
| 14 | stakeholder-management | 377 | +377 |
| 15 | hubspot | 376 | +376 |
| 16 | process-improvement | 286 | +286 |
| 17 | fintech | 277 | +277 |
| 18 | networking | 275 | +275 |
| 19 | machine-learning | 275 | +275 |
| 20 | agile | 272 | +272 |
| 21 | python | 266 | +266 |
| 22 | cybersecurity | 263 | +263 |
| 23 | go-to-market | 263 | +263 |
| 24 | jira | 263 | +263 |
| 25 | pre-sales | 239 | +239 |
| 26 | strategic-planning | 229 | +229 |
| 27 | erp | 221 | +221 |
| 28 | ecommerce | 210 | +210 |
| 29 | business-development | 210 | +210 |
| 30 | generative-ai | 207 | +207 |
| 31 | llm | 200 | +200 |
| 32 | azure | 198 | +198 |
| 33 | aws | 183 | +183 |
| 34 | program-management | 178 | +178 |
| 35 | data-analytics | 168 | +168 |
| 36 | zendesk | 163 | +163 |
| 37 | oracle | 161 | +161 |
| 38 | accessibility | 152 | +152 |
| 39 | performance-management | 150 | +150 |
| 40 | candidate-experience | 147 | +147 |