Assistant Manager

Manage the process and take corrective steps where necessary or make incremental improvements
Provide coaching and feedback to team members to enable them to improve their performance
Assist new hires such that they are productive on the floor in the shortest possible time frame
Handle escalations
Provide inputs on process and system to the team members
Client Interaction, where required at the level of Supervisors
Ensure compliance with internal policies and procedures, external regulations and information security standards
Continue to build additional knowledge and understanding of the client’s business
Perform other duties as needed

Manage the process and take corrective steps where necessary or make incremental improvements
Provide coaching and feedback to team members to enable them to improve their performance
Assist new hires such that they are productive on the floor in the shortest possible time frame
Handle escalations
Provide inputs on process and system to the team members
Client Interaction, where required at the level of Supervisors
Ensure compliance with internal policies and procedures, external regulations and information security standards
Continue to build additional knowledge and understanding of the client’s business
Perform other duties as needed

Excellent communication, interpersonal, customer service skills. 2 - 5 Years

See also