Branch Manager

Position Summary

The CraneWorks Branch Manager will be responsible for all personnel matters of the branch including but not limited to hiring, supervising, evaluating staff performance, and identifying training needs. This individual will monitor assets, adhere to, and interpret Company policies and procedures, and create and propose procedures to the CraneWorks General Manager. The Branch Manager will evaluate methods to improve workflow, exercising discretion and independent judgment. All CraneWorks Branch Managers will be engaged in workflow supervision and methods, evaluation of branch operations procedures, and analysis to ensure appropriate overall operation. The Branch Manager will lead by example motivating their team to produce and perform at the highest level and will continuously strive to improve the operations and profitability of the branch. The Branch Manager will demonstrate and reinforce the core values of the company: Safety, Service, Excellence.

Operations Management Duties & Responsibilities:

· Promptly respond to accidents/incidents and properly conduct preliminary fact-finding investigations. Report all accidents/incidents promptly to CraneWorks Safety Director

· Assign primary duties and daily tasks to subordinates actively managing work progress and staff

· Assists in the completion of staff duties (i.e., scheduling, administration and inventory, etc.)

· Fully understand the Visual Dispatch program utilizing all the program’s functions and capabilities to conduct daily business

· Work with Service Manager to troubleshoot service repair issues.

· Perform daily yard and office inspections and insure facilities are clean and organized

· Conduct daily huddle with dispatch to ensure all daily activities are completed and plans are prepared for the following business day’s tasks

· Organize and oversee weekly yard/equipment inspections and address any deficiencies

· Foster teamwork between CraneWorks and RentalWorks

· Attend and participate in weekly CraneWorks Safety meetings

· Conduct branch meetings covering important problematic areas and identify areas to be improved

· Schedule workers according to business demands and economic climates

· Establish guidelines, performance expectations, and goals for branch CW employees

· Provide feedback and periodically evaluate employee performance, conduct annual reviews

· Provide advice and counseling and/or instruction to staff members. Consult with Human Resources and CW GM prior to executing disciplinary measures

· Train, evaluate, and follow-up with employees

· Implement & enforce all CW/RW policies and procedures

· Cooperate and work harmoniously with all departments including all levels of Management.

· Complete administrative functions (i.e., time approvals, contracts, cash drawers, track staff members’ attendance, etc.).

· Maintain current and accurate records and ensure safe and compliant work practices

· Understanding of Profit & Loss for branch