Branch Manager

Position summary

The Branch Manager will be responsible for overseeing all branch operations, ensuring efficiency, compliance, and profitability. This role requires a seasoned professional with proven managerial experience in operations, warehouse management, financial control, and team leadership. The Branch Manager will play a critical role in driving operational excellence, implementing performance systems, and ensuring smooth day-to-day business activities.

Key responsibilities

• Lead and manage branch operations to achieve business objectives.
• Oversee warehouse and inventory management, ensuring accuracy and efficiency.
• Develop, implement, and monitor operational procedures, KPIs, and performance systems.
• Drive process improvements to enhance productivity and reduce operational costs.
• Manage budgets, financial controls, and ensure compliance with company policies.
• Provide leadership, coaching, and performance management for branch staff.
• Coordinate cross-functional teams to ensure seamless operations.
• Ensure customer satisfaction through effective service delivery and operational excellence.

Requirements

Qualifications

• Proven experience in operations management at a managerial level.
• Strong background in warehouse and inventory management.
• Demonstrated leadership and people management skills.
• Solid expertise in financial management and budget control.
• Hands-on managerial experience with direct responsibility for teams and business performance.
• Strong decision-making, problem-solving, and organizational abilities.
• Experience in developing and implementing KPIs and monitoring systems.
• Ability to manage cross-functional teams and deliver results under pressure.
• Language proficiency in Arabic and Kurdish (spoken and written).