Business Analyst - Workforce Development
Job Summary:
This role supports the Business Analyst team by documenting existing systems, updating functional specifications, and navigating system workflows. It requires strong analytical, communication, and organizational skills to manage business analysis, define requirements, build test plans, and coordinate stakeholders. The position also involves leading projects and Business Analyst teams, developing policies and procedures, and translating legacy systems into Geographic Solutions platforms. Familiarity with unemployment insurance, labor market systems, and job services is essential. Collaboration with cross-functional teams and sound judgment are key to success under general supervision.
THIS IS CURRENTLY A HYBRID POSITION. CANDIDATE MUST WILLING TO WORK AT THE CORPORATE OFFICE IN PALM HARBOR, FL. MINIMUM OF 2 DAYS A WEEK.
Key Responsibilities:
- Assists the Business Analyst team with documenting the existing as-is system navigating various paths through the system, capturing screen shots, and updating functional specifications as needed
- Analyze business and user needs, document requirements and translate both into proper specifications/Agile Requirements Document (ARD) for each project
- Coordinate and meet with clients and business leaders, as well as work closely with software architects and development teams to identify and document the direction, scope, and dependencies of the project
- Translate business requirements into concise system requirements for use by the software architects and development teams
- Understanding multiple functional areas related to complex projects and the ability to identify and quantify business process improvements along with system improvements using technology is critical
- Foster productive communication between technical and non-technical audiences to ensure that technology solutions fulfil business needs. Responsibilities include
- Identify, document and diagram business requirements and processes
- Knowledge of project management methodologies and practices
- Participate in preparing and conducting system demonstrations for existing and/or potential clients
- Collaborate with Proposal Team to assist with responses for proposal, responses for information and boiler plates
- Manage queue workload, adhere to acceptable timelines, provide current updates and estimated time of arrival (ETA) for assigned tasks in the Online Project Communicator (OPC)
- Assist with validation and testing of interfaces written to the design specification