Chubb Customer Center Account Executive

MAJOR DUTIES & RESPONSIBILITIES

Counsel clients & agents on insurance needs
Identify gaps in coverage and make recommendations to address them
Effectively navigate multiple systems/applications to research, analyze and resolve client inquires and policy changes
Work effectively in a team setting using professional interpersonal and communication skills
Maintain performance and quality standards
Know and comply to corporate policies, regulatory standards (SOX), internal business processes (PCI) and procedure while processing work and meeting/exceeding service performance and quality standards.
Complete assigned work and other duties as assigned
Must be willing to work a M-F shift during hours of operation between 8am EST and 8pm EST and the occasional ½ day on a Saturday.

An active Property & Casualty insurance license is required; if you do not possess one, the company will provide an opportunity to study and obtain during training
Associate degree or equivalent industry experience
Personal lines operations, agency, underwriting and/or marketing experience
Ability to drive results and innovate in a fast-paced environment
Excellent client service skills, including oral and written communication
Proficiency with Microsoft Office, specifically Word and Excel
Excellent organization skills and ability to multi-task
Ability to work independently in areas without defined workflows, as well as in a team environment
Ability to handle multiple priorities within strict time constraints

See also