Customer Service Rep

20 month temporary contract | $5,000 completion bonus

Clean Harbors in Corunna, ON is hiring a temporary Customer Service Representative to support its Technical Services team! This position has direct responsibility for a high volume of time-sensitive activities that support customers, transportation, disposal operations, order processing, and the accuracy and timeliness of revenue recognition and billing. The CSR also provides an important connection between customers, sales, transportation, and facilities and overall ensure customer commitments are completed accurately and on time.

Why work for Clean Harbors?

• Health and Safety is our #1 priority, and we live it 3-6-5!
• Competitive compensation: $27/hr. + contract completion bonus.
• Opportunities for growth and development for all the stages of your career.
• Positive and safe work environments.

• Managing customer calls, service requests, billing inquiries, and online support, as well as proactively communicating with customers to ensure timely resolution of issues.
• Preparing and reviewing customer quotes, identifying pricing concerns, and creating sales and purchase orders for scheduled jobs.
• Ensuring waste profiles, pricing, customer purchase orders, and job documentation are accurate and complete.
• Coordinating transportation and disposal pickups with logistics and facility teams to ensure scheduled work is completed without disruption.
• Reviewing and closing open sales orders and maintaining accurate order status.
• Managing daily billing activities, resolving billing discrepancies, and processing credit/rebill requests.
• Maintaining customer waste profiles and required documentation to support ongoing service.
• Monitoring customer blanket purchase orders to track spending and available balances and prevent service or billing interruptions.
• Completing monthly waste reporting for IOL.
• Supporting the financial close process, including unbilled revenue activities.
• Completing monthly container billing and accruals.
• Processing customer billing for equipment rental services.
• Assist Transportation department with paperwork / manifests during vacation and busy periods

• 3+ years of experience in customer service, administrative, or similar client-facing role.
• Ability and willingness to work five days per week in the office.
• Strong verbal and written communication skills, with a professional and customer-focused approach.
• High attention to detail and accuracy when handling customer information, billing, documentation, and administrative tasks.
• Proficiency with Windows-based applications and general computer systems.
• Ability to work independently while also collaborating effectively with internal teams, including operations, finance, logistics, and management.
  

40-years of sustainability in action. At Clean Harbors, our mission is to create a safer, cleaner environment through the treatment, recycling, and disposal of hazardous materials. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.

Join our safety focused team today! To learn more about our company, and to apply online for this exciting opportunity, visit us at .

Clean Harbors is an equal opportunity employer. We do not discriminate against applicants due to race, ancestry, color, sexual orientation, gender identity, national origin, religion, age, physical or mental disability, veteran status, or on the basis of any other federal, state/provincial or local protected class.

Clean Harbors is a Military & Veteran friendly company.

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