Human Resources Associate II

Job Description:

• Conduct focus group discussions (FGDs), employee interviews, and surveys to gather employee feedback.
• Respond to employee inquiries via email, ticketing system, and in person in a timely and professional manner.
• Provide administrative and operational support to the HR team.
• Maintain accurate HR records and assist with day-to-day HR activities.
• Support employee engagement and other HR initiatives as needed.

Qualifications:

• Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field.
• Strong English communication skills, both written and verbal.
• Comfortable handling employee-facing responsibilities and addressing employee concerns.
• Experience in customer service or technical support is preferred.
• Working student experience is an advantage.
• HR certification is preferred but not required.