JIRA Support Developer | India

JIRA Support Dev Job Description

Platform Administration & Maintenance: Jira Software & Jira Service Management admin, AND CONFLUENCE, user access, configurations
Enhancements & Optimization: Jira workflows, screens, custom fields, and automation rules.
Integrations: Maintain and enhance existing integrations
Process Support: Provide technical support and problem resolution for Jira-related issues based on ITIL best practices
Governance & Change Management: Access control, audits, change implementation, upgrades
Documentation & Knowledge Transfer
Provide guidance on using the right apps to the users.

See also