Manager, Candidate Experience

You will lead the coordination engine for Corporate, GTM, and Manufacturing hiring. You will manage recruiting coordinators, oversee interview scheduling and cross-timezone logistics, maintain process accuracy and service levels, improve candidate and hiring team experiences, resolve bottlenecks, build capacity models, and hire and onboard coordinators.

Responsibilities

• Manage a team of global recruiting coordinators
• Oversee end-to-end interview scheduling
• Manage multi-panel interviews and cross-timezone logistics
• Prepare interviewers and candidates
• Monitor service levels and identify workflow improvements
• Manage load balancing and process calibration
• Coordinate debriefs and enforce process hygiene
• Lead candidate and hiring team experience initiatives
• Build the coordination team capacity model
• Partner with recruiters and hiring managers to resolve bottlenecks
• Troubleshoot complex bottlenecks
• Hire and onboard recruiting coordinators

Requirements

• 5+ years in recruiting coordination or operations at a high-growth technology company
• 2+ years in a leadership role managing team performance and metrics
• Exceptional organization, communication, and follow-through
• Ability to own execution and process building
• High operational rigor
• Strong familiarity with Ashby or a similar ATS
• Workday HRIS experience is a bonus
• Experience with candidate and hiring experience surveys and NPS is a bonus
• Experience building or running interview training programs is a bonus
• Proficiency with recruiting and AI tools is a bonus

Benefits

• Competitive compensation and equity packages
• Restricted Stock Units
• Paid time off
• Paid holidays
• Leave of absence programs
• Comprehensive health insurance
• Dental insurance
• Vision insurance
• Employer contributions to HSA account
• Paid parental leave
• Paid life insurance
• Short-term disability insurance
• Long-term disability insurance
• Professional development
• Tuition reimbursement
• Mental health and wellness support
• Commuter benefits for parking and transit
• Cell phone stipend
• 401(k) retirement plan with company match up to 4% of salary
• Volunteer time off
• Global travel insurance and emergency assistance
• Daily meals allowance
• Additional location-specific perks and programs