1. Business Growth & P&L Ownership Deliver revenue and EBIT targets across enterprise and strategic healthcare accounts. Lead high-value customer acquisitions, large RFPs, and key deal closures. Drive sector-specific growth strategies, ensuring improved EBITDA contribution. Retain 70%+ of enterprise accounts by volume and profit contribution.
2. Strategic Sales & Market Penetration Identify and convert new business opportunities across core healthcare verticals. Own the complete sales lifecycle: lead generation, pitch, proposal, negotiation, and closure. Leverage CRM tools for pipeline tracking and sales governance.
3. Customer and Market Development Build and nurture relationships with senior stakeholders including CXOs, procurement heads, and supply chain leaders in the healthcare ecosystem. Stay updated on healthcare regulations (e.g., GDP/GMP), industry shifts, and logistics innovations to proactively identify new opportunities. Represent DP World in relevant industry forums and conferences to strengthen the company’s position in the healthcare space.
4. Collaboration & Cross-BU Integration Drive integrated offerings by engaging with at least 2 Business Units (BUs) to deliver holistic healthcare supply chain solutions. Ensure accurate commercial documentation, quote approvals, and pricing governance as per internal protocols. Collaborate with platforms like Trade Finance to offer value-added solutions for clients.
5. Client Engagement & Retention Build and manage CXO-level relationships with procurement and supply chain leaders. Conduct Monthly and Quarterly Business Reviews (MBRs/QBRs) to drive client satisfaction and unlock upsell opportunities. Work closely with internal teams (operations, finance, customer service) to ensure seamless onboarding and delivery.
6. Commercial Excellence & Reporting Lead contract negotiations with a focus on profitability and customer expectations. Track and report key sales KPIs, including pipeline status, win ratios, EBIT margins, and retention rates.
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