Manager

In 1934, “Pop” Swenson had a dream. He wanted to serve folks the best burger possible with fresh beef, all while standing out from the crowd and not being just another burger joint. Since then, our signature Galley Boy has won multiple awards and we are continuing to add new locations, along with multiple Food Trucks and Ghost Kitchens. Our business is expanding rapidly and as a result, we need fun and energetic team members that share our passion for perfection to join our growing team. If you possess an internal drive to be better than the rest and be a little bit different while having fun making new friends, then you may just be a natural SWENATIC, and we want to meet you!

We encourage our managers to embrace opportunities to work across multiple Cleveland-area locations. This provides valuable leadership experience, exposure to different teams, and supports long-term career growth within our company.

Essential Job Duties:

• Manages, trains, monitors, and coaches kitchen crew members, curb servers, and kitchen supervisors
• Responsible to direct crew, assign duties and perform quick service and friendly service to customers and internal team members at all times
• Performs all restaurant opening and closing duties
• Ensures that temperature, packaging, appearance, presentation, and service of all menu items meet operational standards
• Follows and holds team accountable to follow all food safety guidelines at all times
• Assist profit and loss management by following cash handling, security procedures, maintaining inventory, managing labor, reviewing financial reports and takes action to resolve
• Has a strong knowledge of processes and reports and can respond appropriately
• Inspires and coaches to drive excellence around core operations procedures on each of their shifts (examples including but not limited to shift accountability, product projections, repairs and maintenance spending/upkeep, cost of sales/cost of labor controls)
• Promote and adhere to the Swensons core values and mission statement at all times
• Assists GM with any additional duties as assigned or required