Onboarding Specialist

You will onboard individual and corporate clients and partners by collecting and validating KYC and KYB information, verifying documents, setting up accounts, monitoring transactions, conducting screening, coordinating compliance approvals, and working with Sales and Payment Operations teams.

Responsibilities

• Perform customer account onboarding assigned by Sales
• Collect and validate KYC and KYB information
• Verify documents and enter data
• Set up accounts and prepare customer files for Compliance approval
• Notify Sales when onboarding is completed
• Monitor inbound, outbound, duplicate, pending, API processing, and same-day transactions
• Conduct account screening and ongoing monitoring
• Coordinate with Sales, Payment Operations, and Compliance teams

Requirements

• Diploma or Bachelor’s degree in Business, Law, Finance, Compliance, or a related field
• Experience in KYC, KYB, AML, or customer due diligence is a plus
• Communication and interpersonal skills
• Fluency in Thai and English
• Ability to work independently and collaboratively
• Ability to work assigned shifts