Program Manager, Alumni Programs
Summary
Program Manager supports and grows student alumni engagement for a global youth advocacy and education program at Operation Smile. Day-to-day work involves managing an alumni database, coordinating LinkedIn and social media content, planning virtual and in-person events, supporting Regional Alumni Boards, and partnering with Development staff on fundraising and stewardship initiatives.
General Description: Operation Smile Student Programs empowers youth globally through advocacy, education, leadership, and service. The Program Manager, Alumni Programs, is responsible for supporting and growing engagement with student alumni through relationship building, communications, events, and program coordination. This role helps maintain alumni connections, develops engagement opportunities, and supports initiatives that strengthen the global alumni network.
Essential Functions:
- Maintain and update the student alumni database, ensuring accurate records and engagement tracking.
- Coordinate and manage content for alumni LinkedIn groups and other social media platforms to promote alumni engagement.
- Support alumni engagement initiatives, including mentoring opportunities, volunteer involvement, networking events, and student program participation.
- Coordinate Regional Alumni Board activities, including scheduling meetings, supporting communications, and assisting with fundraising events.
- Partner with Student Programs staff to implement alumni engagement strategies aligned with program goals.
- Assist in planning and executing alumni events, both virtual and in-person, across the United States.
- Build and maintain relationships with undergraduate and graduate student communities, young professionals, and alumni volunteers.
- Support collaboration with international teams to encourage alumni-led activities and engagement opportunities.
- Coordinate with Development staff on alumni participation in fundraising and stewardship initiatives.
- Track program outcomes and prepare reports on alumni engagement activities and participation metrics.