Quality Assurance Officer

Objective:

This position is responsible for administering audits of goods or products that have already undergone initial quality checks, ensuring that final outputs meet established standards before reaching the customer.

Key responsibility:

• Conduct bulk production audits upon warehouse receipt using acceptable quality limit (AQL) standards.
• Develop, revise, and manage specifications and grading to ensure styling integrity is maintained.
• Ensure strict adherence to all defined quality assurance processes and procedures.
• Monitor product development timelines and follow up with suppliers to ensure they meet defined quality requirements.
• Provide suppliers with technical specifications including measurements, workmanship, and quality expectations.
• Review and approve samples at various stages—development, fit, sealer, and shipment—to ensure product consistency.
• Identify potential risks in quality and recommend preventive actions to mitigate issues before bulk production.
• Guide suppliers on product safety standards and support quality improvement initiatives.
• Work to reduce customer complaints and claims by analyzing customer feedback and implementing quality improvement measures.
• Document and report inspection findings accurately, ensuring timely submission of quality reports, non-conformance records, and corrective action logs in accordance with company standards and audit requirements.

Desired experience:

• 2-5 years of experience in quality assurance or related fields, such as quality control, quality analysis, or compliance.
• Strong knowledge of garment/product specifications, AQL standards, and supplier communication.
• Experience working within manufacturing or retail environments is preferred.