Resident Services Manager

The Resident Services Manager plans, directs and coordinates the activities of social services and community outreach to residents of their assigned property (properties).

KNOWLEDGE, SKILLS AND ABILITIES- GENERAL PERFORMANCE:

• Knowledge of service programs and educational methods.
• Ability to plan and manage programs, events and outings.
• Ability to work independently and concurrently to perform multiple compliance projects.
• Knowledge of computer software applications.
• Ability to communicate effectively, both verbally and in writing.
• Ability to execute a services plan.
• Ability to establish effective working relationships with co-workers, board members, supervisors, consultants and general public.
• Ability to produce work which consistently meets quality requirements of accuracy, thoroughness and effectiveness.
• Ability to identify problems, organizational needs, and opportunities for change. Participate in the change proactively.
• Respond positively to supervisory direction and feedback.