Sales Manager

Why Everstory

At Everstory Partners, our mission is to create supportive spaces where individuals and families can find solace, meaning, and hope in the midst of loss. At the heart of our mission is a deep understanding of the profound and complex nature of grief. Every person’s journey through loss is unique, and we are committed to providing compassionate and personalized support. We also believe that grief is not a problem to be solved or a burden to manage alone, but rather a natural and beautiful part of the human experience. Backed by our national strength and our local partners’ role is to be a steady presence, a source of comfort and guidance, and a partner in celebrating the life and legacy of the person who has passed.

The Impact You Will Make

The Sales Manager at Everstory leads all Sales initiatives and practices. You are tasked with developing our front line Sales Counselors, and driving performance through a customer focused experience. This role will be an empathetic professional that understands the value of providing our families with all options in their time of need. In this position, you will also be responsible for:

• Collaborating with sales staff to ensure the attainment of sales goals.
• Monitoring production at location and developing the sales team.
• Providing direction in the hiring, promotion, and training of assigned staff, ensuring company policies are followed.
• Ensures the best possible results from presentations to current and potential clients.
• Communicating frequently with all departments to ensure support of location needs.
• Daily evaluations of sales activity in order to provide recommendations and best practices.
• Coordinating employee scheduling to ensure coverage at all times.

Core Competencies:

• Compassion - Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pains of others.
• Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Ethics and Values - Adheres to appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.