Security Guard

The Security Guard is responsible for ensuring a safe and secure environment for patients, visitors, and staff at our medical clinic. This role involves monitoring building access, patrolling the premises, responding to incidents, and enforcing clinic policies and procedures. The ideal candidate will exhibit professionalism, sound judgment, and the ability to remain calm and effective in high-pressure or emergency situations.

Reports to: Practice Supervisor and or the Facility and Fleet coordinator

KEY ACCOUNTABILITIES

• Conduct foot patrols around clinic premises (interior and exterior) on a regular basis to identify and report safety and security concerns.
• Report any property deficiencies such as repairs needed to the practice supervisor.
• Respond promptly to alarms, disturbances, or emergency situations such as medical emergencies, aggressive behavior, or unauthorized access.
• De-escalate conflicts and assist in managing disruptive patients or visitors with professionalism and discretion.
• Uphold and enforce company policies, security protocols, and legal regulations.
• Enforce clinic policies regarding safety, parking, smoking, and visitor conduct.
• Work closely with medical and administrative staff to ensure a safe and supportive environment for patient care.
• Assist with crowd control and parking during busy periods or special events.
• Contact and coordinate with law enforcement or emergency responders when needed.
• Operate and maintain electronic security system.
• Ensure all entrances and exits are secure after operating hours.
• Report all pertinent issues and incidents to the Practice Supervisor, Compliance Coordinator, Facilities & Fleets Coordinator, or other Operations staff as appropriate.
• Maintain detailed incident and activity logs as required.
• Travel between clinic sites, community-based outpatient settings, or other locations as required.
• Mandatory overtime of weekly 2.5 hours to align with clinic/pharmacy schedule.