SENIOR ANALYST
| Program: | Rentokil |
| BLI Name: | AR Billing Escalations Team |
| Designation: | Senior Analyst |
| No of Head Count (s): | 3 |
| New Hires/Replacement Hires (HC) by Designation | Expansion |
| Billed /Unbilled / BU / OPS Bench | Billable |
| SFDC ID for Billed New Opportunity | |
| Reasons to hire Unbilled / Bench | Expansion |
| City / Location: | Muntinlupa City, Alabang |
| Standardized skillset: [Refer attached excel] | see attached |
| Shift (APJ / EMEA / US / Any combination): | US |
| Reporting Manager : | Jan Eddel Suarez |
| Educational Background: | College Graduate |
| Experience Required: | 2 years |
| Job Description: | Dispute & Deduction Resolution: Investigating and resolving billing discrepancies identified during the collections process. Account Reconciliations: Performing detailed ledger clean-ups and cash application adjustments. Credit & Debit Adjustments: Processing approved credit memos, write-offs, and billing corrections to ensure accurate aging balances. Root-Cause Analysis: Identifying systemic billing issues to prevent recurring collection hurdles. |
| Client Approval mail: | see attachment |
| Comments | Additional 5 resources as approved by the client (billable resources) |
| Preferred Start date: (induction date) | 27-Jul-26 |
| Collaborators: | Richelle Pascual, Atilano Sabulao, Waseem Khan |
| Workplace: WFM, WIO, Hybrid | WIO |