Service Manager
Location: Village of the Pines - Reno, NV
At Mission Rock Residential, we believe that where you live matters—and so does the team that makes it feel like home.
We are more than a property management company—we’re a people-first organization that values Integrity, Accountability, Respect, Relationships, Inclusivity, Vision, and Empathy. Our I ARRIVE values guide everything we do, from how we serve our residents to how we support our team members.
We foster an inclusive workplace that celebrates diverse perspectives, empowers growth, and strengthens the communities we serve. When you join Mission Rock, you join a team that’s invested in your success and well-being.
What You’ll Do
The Service Manager (Maintenance) is responsible for performing and overseeing the day-to-day maintenance operations of the assigned property to ensure that the overall physical aspects of the property meet the Company’s established standards and any applicable laws.
Your day-to-day may include:
- Schedule, monitor, and/or perform preventative maintenance at assigned property
- Coordinate the day-to-day maintenance operations of the property
- Direct and supervise daily activities of the maintenance team, such as planning and preparing work schedules, assigning tasks, delegating work, monitoring progress and workflow, reviewing work for timeliness and accuracy, and appraising work performance
- Train and coach all maintenance team members
- Participate in diagnosing problems, completing repairs, and general maintenance for the property, which include areas such as HVAC, general electrical, plumbing, swimming pool (if applicable), carpentry, dry wall, exterior structure, and appliances.
- Perform property inspections on a daily basis and maintain cleanliness of the property in partnership with your team.
- Manage vendor/contractor relationship including obtaining and completing quality control.
- Complete property unit turns, painting, drywall, normal wear and tear items.
- Respond to after hours on-call emergencies on a rotation basis.
- Train and coach all maintenance team members