ServiceNow ITOM Architect

We are looking for an experienced ServiceNow ITOM Architect to lead the design, architecture, and implementation of enterprise-scale ServiceNow solutions. This role requires deep expertise in IT Operations Management (ITOM) and the ability to translate business needs into scalable, secure, and high-performing platform architectures.

Required Experience & Skills

• Proven experience as ServiceNow Architect / Senior Consultant
• Strong hands-on expertise in ServiceNow ITOM modules:
  • Discovery
  • Service Mapping
  • Event Management
  • CMDB & CSDM
• Excellent understanding of ServiceNow platform architecture
• Experience integrating ServiceNow with external systems
• Ability to lead workshops and engage with senior stakeholders
• Strong analytical and problem-solving skills

Language Requirements

• English level: C1 (advanced / fluent) – mandatory
  (ability to work with international clients & teams)

Nice to Have

• ServiceNow Certified System Administrator / CIS-ITOM / CTA
• Experience with cloud environments (AWS / Azure / GCP)
• Knowledge of ITIL / Agile frameworks
• Pre-sales / client-facing experience
• German language