Sr. Manager, Quality (Supplier & Copacker)

Mark Anthony Group is an entrepreneurial drinks company, built from the ground up by thinking differently, innovating and doing the unexpected. Our company is rooted in family values, a bold vision and relentless determination to continuously raise the bar and make a positive difference in consumers' lives. Founded in 1972, we’ve grown organically from a one-person import wine business into an international drinks company whose hallmarks include a portfolio of luxury wineries and iconic beverage brands, including White Claw® Hard Seltzer, Mike’s Hard Lemonade, and Cayman Jack.

The Sr. Manager of Supplier & Copacker Quality is responsible for ensuring that all third-party suppliers & external copackers/repackers/storage facilities consistently meet the company’s quality, food safety, & regulatory standards. This role serves as the primary QFS liaison between the organization and external manufacturing partners, driving compliance, continuous improvement, & risk mitigation across the supply chain. They will align supplier quality objectives with the business, foster a culture of accountability & continuous improvement, & mitigate risk throughout the supply chain.

Accountabilities:

• Supplier & copacker qualification, onboarding, suspension, & reviews
• Manages auditing & compliance to ensure corporate quality standards are met through audit program & routine data review
• Maintains records of supplier audits, certifications, quality agreements
• Leads & manages supplier development programs to improve quality, education, & efficiency, enhances VACCP & FSVP program
• Drives corrective action management across suppliers & copackers with accountability to acceptable CAs at the agreed timeline
• Performance monitoring through KPI tracking
• Cross-functional collaboration with critical partners to support risk mitigation & escalation
• Supports governance & maintains documentation for supplier expectations & QFS policies
• Supports continuous improvement initiatives, aligning with corporate strategies that streamline routines
• Consumer complaint investigation & accountability with co-packers
• Supports release decision for external copacker hold management
• Tracks NC & supports NCR progress for closure

Key Metrics & Financial Targets:

• RFT – Right the First Time
• Copacker & Supplier focused KPIs
• CCs/1M cases
• COQ (cost of quality)
• GFSI Compliance
• Supplier & Copacker Qualifications & Compliance
• Supplier Scorecards – Quality
• NC/CA Closure
• NCR Closure

Own:

• Identify & mitigate quality risks in the supply chain
• Corporate quality standards for suppliers and copackers
• Supplier, vendor, & copacker qualifications & monitoring/auditing program
• CA management for quality events across suppliers, copackers, & vendors
• Reporting supplier quality performance to senior leadership, effectively communicating expectations & improvement plans internally & externally

Influence:

• Procurement, Logistic, & Distribution supplier strategies, supporting contract negotiations
• Sourcing decisions based on quality performance
• Culture of accountability & continuous improvement
• Copacker QFS improvement

Veto:

• Onboarding of new suppliers & copackers based off audit findings
• Suspend the use of or eliminate current supplier or vendor from approved list due to audit findings

Critical Stakeholders & Relationships:

• Procurement
• Operations and Brewing Teams
• Supply Chain & Logistics
• Customer experience/ Consumer Affairs
• Copacker & Supplier partners
• Corporate & Site Quality

Qualifications, Education & Experience:

• Bachelor’s degree in Food Science, Packaging, Supply Chain, Engineering, or related field
• 5+ years of experience in QA, Packaging, Warehousing in food/ beverage industry
• 3+ years of experience in CPG food safety auditing
• Strong knowledge of food safety regulations, GMPs, packaging standards, & warehousing best practices
• PCQI for Human Food, Internal Auditor, & Foreign Supplier Verification Program qualifications

Skills Needed To Be Successful:

• Technical & functional skills
• Leadership & strategic skills
• Soft skills
• Highly organized
• Continuous improvement mindset
• Ability to be proactive & address risks quickly & effectively

Compensation:

Compensation offered to prospective Team Members has taken internal equity into consideration and can vary depending on a positions’ location. The final agreed upon wage may vary based on the job-related knowledge, skills, and experience of the individual.

• Competitive annual salary from $114,000 to $143,000 based in Chicago, IL
• Bonus plan designed to recognize company performance and individual contributions
• Comprehensive health and welfare benefits
• Company matching 401(k) contributions
• Paid time off including annual leave, paid sick time and holidays
• Extensive opportunities for training, development, and career growth

At Mark Anthony, we exist to Unearth the Extraordinary:

Our Purpose is not just a statement; it is a call to action that binds us together and ignites our passion for making a difference. It is the driving force behind why we do what we do every single day, connecting our global organization across all business units, roles, and locations. We are:

Best in Our Craft
We set the standard with a pursuit of excellence that can be found in everything from our products and processes to our plants and people.​

Ambitiously Curious
We stay curious, dreaming big and navigating the unknown with an enduring belief in better.​​

Made With Humility
We bring humility, authenticity, fun, and support to every collaboration and celebrate wins as a team.

Daringly Disruptive
We disrupt the status quo, moving fast to seize opportunities and acting scrappy ​to stay ahead of industry giants.​