ZAF - Inside Sales Representative (Green Grass)

Job Title: Inside Sales Representative – Green Grass

Contractor Fee: $1,000/month (USD) plus commission

Target OTE: $22,000–$30,000/year (USD)

Work Arrangement: Remote

Engagement Type: Independent Contractor

Commitment: Full-time (Approx. 40 hours/week)

Company Overview:

Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses that are experienced in remote hiring and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have experience in offshore team-building and aim to help businesses leverage global talent.

About This Role:
We are hiring an Inside Sales Representative for a growing golf lifestyle and wholesale company. This is a phone-driven sales role focused on outbound prospecting, inbound lead follow-up, qualifying opportunities, managing customer relationships, and closing business within an assigned territory. Strong phone sales experience is the most important requirement for this role. Retail sales experience is also highly valued, while golf, wholesale, account management, or green-grass experience is a plus but not required.

Key Responsibilities:

• Territory Prospecting and Lead Generation

  • Grow revenue and accounts in the green-grass channel through consistent outbound phone prospecting and inbound lead follow-up.

  • Qualify tournament and sales opportunities through phone conversations and schedule appointments for sales leadership when needed.

  • Use CRM data daily to make calls, send emails, follow up with prospects, handle objections, and close new business.

• Territory and Pipeline Management

  • Manage the full sales process from lead generation and qualification through follow-up, proposal, and closing within the assigned territory.

  • Maintain a healthy pipeline with clear stages, next steps, follow-up dates, and accurate close dates.

  • Manage proposals and order completion while identifying opportunities to grow accounts and generate repeat business.

• Wholesale Account Management

  • Grow existing green-grass wholesale accounts through regular phone outreach, follow-ups, and relationship building.

  • Work with the Wholesale Coordinator to provide accurate updates about orders, inventory, shipping timelines, and possible delays.

  • Coordinate with logistics and fulfillment teams to support order accuracy, on-time delivery, and inventory flow.

  • Support green-grass accounts, Member-Guest tournaments, on-site events, and promotional programs.

  • Drive seasonal pre-book commitments to support revenue forecasting and inventory planning.

Software/Platforms/Tools:

• CRM and sales pipeline platforms

• Email and phone sales tools

• Google Workspace or similar tools

• Order, inventory, and fulfillment systems

Qualifications:

• Strong phone sales experience is required and will be the primary factor in evaluating candidates.

• Proven experience making outbound sales calls, following up with leads, handling objections, and closing business over the phone.

• Experience in retail sales, inside sales, telesales, or another customer-facing sales environment.

• Comfortable making consistent outbound calls and speaking directly with prospects and customers throughout the sales process.

• Experience managing customer relationships and following up consistently.

• Ability to prospect, qualify opportunities, manage a pipeline, and close business.

• Strong organization and ability to manage multiple leads, accounts, and priorities.

• Strong written and spoken English, with confidence communicating with customers over the phone.

• Comfortable working independently and managing an assigned sales territory.

• Availability to work US business hours.

• CRM and account management experience are preferred.

• Golf industry experience is a plus but not required.

• Experience with green-grass accounts, wholesale relationships, pre-book programs, tournaments, or golf retail is a plus but not required.

Key Outcomes

• Grow the company's green-grass presence within the assigned territory.

• Consistently generate and convert sales opportunities through phone and email outreach.

• Achieve or exceed revenue goals.

• Maintain an active and accurate sales pipeline with consistent customer follow-up.

• Maintain accurate CRM records and professional customer communication.

• Build strong customer relationships that support satisfaction, retention, repeat business, and long-term account growth.

Shift Schedule:

• Monday to Friday, working US business hours. The exact schedule and US time-zone coverage will be agreed upon directly with the client.

• Candidates must be comfortable working afternoon, evening, or late-night hours in South Africa, depending on the assigned US territory.